Adversus changelog
Adversus changelog
adversus.io

Timeslots

Adversus now have a new feature for segmenting leads by time of day, helping you to make sure your agents spent their time calling the customers at the best time.

Adversus now allows you to configure timeslots which represent for example the day and night shift. You can assign these to leads if you have their prefered contact time available beforehand, or maybe a customer will specifically request that you call them back in the evening.

Timeslots can be defined as they best suit your business, and for advanced use cases like working internationally in multiple timezones, timeslots can help you making certain you always reach out to your customers during their business hours.

Go to accounts settings and click the timeslots tab to get started.